Betj Privacy Policy – Your data is secure

Under betj's privacy policy, we only collect the information that is genuinely needed to provide you with the best possible service. We are fully transparent about data collection — you will always know what information is being collected and why.

The information betj collects falls into two main categories: what you provide directly, and what our systems record automatically.

Betj uses your information only for specific, legitimate purposes. This section of our privacy policy makes it clear that your data is never used for anything unauthorised.

• Verifying your identity for account creation and management.
• To process deposits, withdrawals, and other financial transactions.
• To complete KYC (Know Your Customer) verification, which is a legal requirement.
• Maintaining betting history and determining outcomes.
• Keeping you informed about relevant promotions and offers.
• To resolve technical issues and improve customer support.
• To prevent Anti-Money Laundering (AML) and fraud.
• Monitoring usage patterns to ensure responsible gaming.

We use cookies and similar technologies when you use the betj website and app. These help enhance your browsing experience and improve the quality of our services.

The types and purposes of cookies used by betj are explained below in accordance with our privacy policy:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Remembers your language preference, theme, and other settings.
• Analytics Cookies: Helps us understand which pages are visited most, so we can improve our service.
• Security Cookies: Used to detect unusual login attempts or suspicious activity.

The most important part of betj's Privacy Policy is who we share your information with. Simply put: betj never sells your data. That said, there are a limited number of situations where sharing is necessary.

• Payment Provider: Necessary information is shared with authorized payment providers such as bKash and Nagad to process transactions.
• Legal Authorities: betj is required to share data when directed to do so by a court or regulatory authority through lawful order.
• Security Partners: Limited data analysis is conducted with specialist fraud prevention companies under strict confidentiality agreements.
• Technology Service Providers: Server and cloud service providers who are contractually required to comply with our Privacy Policy.

Betj does not retain your data longer than necessary. This section of the privacy policy explains how long each type of data is stored and when it is deleted.

• Active account data: retained for as long as the account remains open.
• Financial transaction records: 5 years from the date of the last transaction (legal requirement).
• KYC documents: retained for up to 5 years after account closure.
• Support & communication records: up to 3 years.
• Log & cookie data: automatically deleted after 1 year.
• Inactive accounts: Data is moved to archive after 2 years of inactivity.

After the retention period, your data is securely deleted or anonymised so that it can no longer be used to identify you.

Under betj's privacy policy, you have certain fundamental rights over your personal data. To exercise any of these rights, please contact our support team.

Betj strictly does not serve anyone under the age of 18. In line with betj's privacy policy, we do not knowingly collect personal data from minors.

Date of birth is verified at registration, and a government-issued ID may be requested for age verification if needed. If a minor's data reaches us by any means, it is deleted immediately and the associated account is closed.

Betj uses industry-leading technical and organisational security measures to keep your data protected. This section of the privacy policy covers these measures in detail.

• 256-bit SSL Encryption: All communication between your browser and betj's servers is encrypted.
• Two-Factor Authentication (2FA): An added layer of security when logging in to your account.
• Firewall & DDoS Protection: Advanced protection against cyber attacks at the server level.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.
• Access Controls: Within betj, only authorized personnel have access to specific data.
• Data Backup: Data is regularly backed up and stored securely across multiple locations.

Betj may update this privacy policy when necessary — for example, due to changes in law, adoption of new technologies, or expansion of our services.

For any significant changes, betj will notify you by email or app notification. The date of the update will always be displayed at the top of the page under "Last Updated".

Continued use of betj after an updated policy is published will be considered acceptance of the new terms. If you object to any changes, you may request to close your account.

If you have any questions, feedback, or requests regarding this Privacy Policy, please contact betj. Our data protection team is ready to respond promptly.

• Email: support@betj.onl
• Website: betj.onl
• Support Page: betj.onl/help-center
• Response Time: Usually within 24–48 hours

For privacy-related inquiries, writing "Privacy Policy Request" in the email subject line will help us respond faster.